Documenting patient visits is essential yet often tedious for healthcare providers. Cleveland Clinic has begun using AI-powered ambient listening software, AI Scribe, to automate clinical documentation. This tool records conversations (with patient consent) and generates structured reports in Epic, reducing the time clinicians spend on documentation. Early feedback highlights increased efficiency, with clinicians saving an average of two minutes per appointment and 14 minutes daily on notes. With over 4,000 providers actively using the software, the adoption rate is impressive, streamlining workflows and enhancing patient interactions. The initiative not only aims to ease administrative burdens but also to improve physician retention by alleviating work-related stress. As Cleveland Clinic continues evaluating the software’s impact on billing and patient access, the experience emphasizes the importance of vendor selection, transparent patient communication, and ongoing adaptations in healthcare technology. AI tools like AI Scribe promise to revolutionize clinical documentation while maintaining the human element of patient care.
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