OpenAI experienced significant outages globally on July 16, 2025, with users in North America, Europe, and Asia, especially India, reporting access issues with ChatGPT, Sora, and the GPT API around 6:10 AM IST. Downdetector noted a surge in complaints, stating 88% of users found ChatGPT completely inaccessible, while others faced API errors and session disconnections. Social media platforms, including X (formerly Twitter), were flooded with reports of frozen screens and login difficulties. OpenAI acknowledged the performance problems without disclosing the cause or estimated restoration time, despite their status page claiming full operational capability. Users are advised to avoid multiple login attempts, save work externally, and monitor the OpenAI status page for updates. This outage highlights the inconsistent reliability of AI tools, underscoring the need for users to remain proactive and not solely depend on these services.
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