Walmart’s Chief People Officer, Donna Morris, is leveraging AI tools like ChatGPT and Perplexity in the hiring process, specifically for identifying potential leadership candidates. Although not a company-wide practice, Morris finds these AI tools effective for sourcing candidates with relevant backgrounds, streamlining the initial search for key positions. Walmart has invested significantly in AI, introducing an AI Interview Coach to assist candidates in preparing for interviews with tailored feedback. Additionally, Morris utilizes AI for personal tasks, such as restaurant recommendations and health inquiries, highlighting its efficiency in providing quick insights. With plans to implement OpenAI’s Certification Program through Walmart Academy, the company aims to enhance AI fluency among its associates. Morris emphasizes the transformative power of AI, stating that it offers unprecedented access to knowledge and insights compared to previous generations. This innovative use of AI reflects Walmart’s commitment to modernizing its hiring practices and employee development.
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