In the age of agentic AI, DXC demonstrates effective workforce transformation by collaborating with 7AI to enhance their Security Operations Center (SOC). By developing Minimum Viable Products (MVPs), DXC achieved a remarkable 67.5% reduction in investigation times, reclaiming 224,000 analyst hours. This shift allows SOC teams to concentrate on higher-value tasks while AI manages routine processes. The future workforce needs leaders who understand when to automate versus when to elevate human expertise, coaxing out “good friction” between AI and human insight. Industry surveys show a majority of leaders are retraining staff for roles where AI optimizes workflows. As organizations adapt, skills in judgment, relationship building, and compliance will distinguish top performers. Effective leadership in this new landscape is vital, ensuring synergy between human talent and agentic AI endeavors. Companies must strategize to invest efficiency gains into future competitive advantages, focusing on workforce augmentation beyond mere automation.
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