The Home Depot and Google Cloud have expanded their strategic partnership, introducing innovative AI tools aimed at enhancing the retail experience for both homeowners and professional customers. Unveiled at NRF 2026, the collaboration emphasizes agentic AI functionalities that go beyond mere recommendations, enabling project management and material ordering for pros. The enhanced Magic Apron assistant offers personalized, conversational advice and project expertise, while AI-powered materials lists streamline procurement for contractors.
Additionally, new route intelligence optimizes delivery logistics, ensuring timely and efficient service. The Home Depot is transitioning to an AI-first model, providing customers with real-time support via SMS, chat, and voice interactions, transforming traditional service methods. Integrated with Google Cloud’s Gemini platform, these advancements not only refine the in-store experience but also propose a new era of agentic commerce, positioning The Home Depot as a leader in tech-driven retail solutions.
Discover how The Home Depot leverages AI to redefine home improvement shopping, enhancing customer engagement and operational efficiency.
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