Title: Hostinger’s AI Assistant Kodee Revolutionizes Client Support and Saves €9 Million Annually
Meta Description: Discover how Hostinger’s AI chat assistant Kodee is transforming customer support, enhancing satisfaction, and saving the company over €9 million each year by performing over 350 automated tasks.
Summary:
Vilnius, Sept. 12, 2025 – Hostinger, a leading global hosting provider, has significantly enhanced its AI chat assistant, Kodee. This upgrade allows Kodee to automate numerous tasks and save the company over €750,000 monthly, equating to more than €9 million annually in operational costs. Currently, Kodee resolves 75% of all client inquiries autonomously, up from 50% earlier this year. Its versatility includes website migration and content management, enabling support to be delivered in an average of just 9 seconds. With more than 4 million clients and inquiries doubling this year, utilizing Kodee helps Hostinger manage increased demand without hiring additional staff. By automating routine tasks, the company has improved efficiency while allowing customer specialists to focus on more complex issues. Hostinger is committed to leveraging AI, integrating tools like Hostinger Reach and Horizons, reinforcing its position as a top web hosting provider globally.
