Friday, January 16, 2026

“How AI Boosts Profit Margins and Lock-in for Enterprise Vendors” • The Register

The Evolving Landscape of Enterprise Software: High-Margin AI Solutions

An insightful analysis by Forrester Research reveals that major enterprise application vendors are shifting away from discounting to prioritize high-margin AI products. This marks the end of the “era of experimentation” and the beginning of monetization. Key players highlighted include:

  • Oracle, SAP, Workday, Microsoft, ServiceNow, and Salesforce
  • Benefits of integrating AI into workflows hinge on substantial organizational investment in process redesign.

However, this transition comes with risks:

  • Increased vendor lock-in and strategic risk associated with software decisions
  • A concerning shift towards a “platform of platforms” strategy

Forrester stresses the importance of rigorous due diligence with vendors. Key actions include:

  • Managing consumption via a FinOps practice
  • Seeking transparency in pricing
  • Building business cases based on tangible outcomes

The stakes have never been higher in leveraging AI—are you ready to adapt?

👉 Share your thoughts on how your organization plans to navigate these changes!

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