Tuesday, August 26, 2025

In the Era of AI: Tech Leaders Suggest Communication Degrees May Outshine Computer Science Degrees

Rethinking Career Pathways in an AI World

ServiceNow’s Chief Transformation Officer, Kelley Steven-Waiss, sparked an intriguing discussion among CHROs at a recent Fortune dinner.
What if computer science degrees aren’t the most valuable in today’s job market? Steven-Waiss argues that communication skills may hold more weight in an increasingly AI-driven landscape.

Key Insights:

  • Soft Skills Are Crucial: As AI evolves, conflict resolution, persuasion, and inspiration become essential skills.
  • Reimagined Entry-Level Roles: Steven-Waiss suggests a two-year “problem-solving pool” program for new hires, allowing them to explore various functions within a company.
  • Financial Benefits: A standardized salary model eliminates the need for specific job budgeting in departments, simplifying finances.

The Shift in Dynamics:
Employees will learn to collaborate as “team problem solvers,” fostering innovation and a deeper understanding of company operations.

Join the conversation and share your thoughts on reshaping career pathways in an AI-centric world! #AI #CareerDevelopment #FutureofWork

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