Inside Uber’s Innovation: How the Product Chief Leverages AI for Success

Uber’s Chief Product Officer, Sachin Kansal, revealed his use of AI tools in a recent podcast episode. He utilizes OpenAI’s ChatGPT and Google’s Gemini to summarize lengthy reports, often ranging from 50 to 100 pages, which he lacks time to read. This helps him stay informed about rider sentiments in different markets like South Africa and Brazil. Additionally, he employs AI as a research assistant; for instance, he consulted ChatGPT regarding driver feedback on a potential new feature, finding it valuable for brainstorming. Kansal also mentioned his intention to use NotebookLM, Google Lab’s note-taking tool, particularly for its podcasting feature that summarizes content through AI discussions. NotebookLM, launched in mid-2023, has gained popularity among researchers and AI enthusiasts. Uber’s CEO, Dara Khosrowshahi, is pushing for more employees to adopt AI tools for coding, emphasizing their importance for the company’s future.

Source link