Introducing ‘Sparky’: Walmart’s AI Assistant for Smarter Shopping Experiences

Walmart has introduced Sparky, a new AI assistant aimed at enhancing the shopping experience in its stores. This multi-modal generative AI tool analyzes reviews, offers personalized recommendations, and helps customers plan and compare products confidently. Available through the “Ask Sparky” button in the app, it answers questions, highlights key features, and simplifies product comparisons, ultimately saving time and money for shoppers. The assistant also facilitates meal planning, DIY project guidance, and event organization, making it a valuable shopping partner. Additionally, Walmart is developing other AI technologies, like Wally, a tool designed for merchants to streamline operations and improve productivity. Both innovations reflect Walmart’s commitment to utilizing smart technology to meet evolving customer needs and enhance overall shopping efficiency.

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