Investigation Uncovers Use of Unapproved AI Software by Doctors for Patient Meeting Documentation

A Sky News investigation reveals that some doctors are using unapproved AI software for recording patient meetings, raising concerns about data protection and patient safety. NHS England has ordered GPs and hospitals to cease using these AI tools, which may breach minimum standards, just weeks after promoting Ambient Voice Technology (AVT) for its efficiency benefits. Health Secretary Wes Streeting plans to incorporate AI into a 10-year NHS reform but faces backlash regarding the safety of current software. NHS leaders warn that many AVT tools lack compliance, risking clinical safety and potentially jeopardizing patient data. There is growing pressure on NHS England to assist healthcare providers in selecting safe technologies. Advocates within the NHS support technology’s role in easing administrative burdens but emphasize the need for rigorous oversight to prevent misuse. The NHS is working to ensure that all AI tools meet required standards for clinical safety and data protection.

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