The use of AI chatbots, like ChatGPT, for mental health support is rising due to accessibility and free services. Over 4.3 million Australians faced mental health issues in the last year, often hindered by high costs and limited professional care. While general-purpose AI chatbots provide immediate assistance, they lack the safeguards and evidence-based approaches of specialized mental health tools. There are significant risks, including misinformation, potential reinforcement of harmful beliefs, and inadequate crisis management. Cases of “ChatGPT induced psychosis” highlight the dangers of reliance on AI for serious mental health needs. Given the swift evolution of AI technology, there’s an urgent demand for education on AI literacy, alongside regulations and guidelines to ensure safe usage. Medical professionals should recognize that patients may turn to these chatbots for support, but they cannot replace qualified mental health practitioners. Balancing innovation with safety is crucial for the future of mental health care.
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