On August 2, 2023, a farewell gathering for Claude 3 was held in San Francisco’s SoMa district, marking the end of its era as Anthropic introduced Claude 4. Attendees expressed emotional attachments, revealing a deeper connection with AI models. This sentiment echoed when OpenAI launched GPT-5, which prompted backlash on platforms like Reddit due to sudden accessibility changes and loss of familiar personas from previous models. Users felt a personal sense of loss after the abrupt switch; comments likened the change to a “bait-and-switch.” OpenAI’s response included reinstating previous models and enhancing transparency regarding model use. Key takeaways highlight that AI labs must avoid abrupt model deprecation, prioritize user control, and recognize the profound emotional responses users have toward AI models. Understanding these connections will shape future AI model releases and ensure better user experiences. As AI’s influence grows, labs should embrace stability and communication in evolving technologies.
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