Two years ago, Sreekandh Balakrishnan, the technology director at Travelopia, faced a professional crisis due to the rapid rise of AI, which threatened to outpace traditional engineering skills. Initially dismissing AI as a fad, Balakrishnan recognized the need to adapt or risk irrelevance. Embracing an “experiment-and-learn” approach, he began training his team to integrate AI tools into their workflows. This strategy not only calmed team fears but also fostered innovation. By working on six key projects, Balakrishnan learned that AI accelerates productivity significantly when complemented by human oversight. Metrics showed stark improvements, with complex tasks being completed in days rather than weeks. Despite challenges like managing evolving AI costs and potential implications for staff, Balakrishnan emphasized the importance of leading through AI integration. His journey serves as a vital example for tech leaders to innovate and inspire, ensuring they stay relevant in an AI-driven landscape.
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