Mews has recently released a report titled “Agentic AI for Hotels: The Mews Vision for AI in Hospitality,” which explores the transformative impact of intelligent agents on hotel operations, guest experiences, and business performance. As the hospitality industry advances towards digital maturity, agentic AI is poised to transition from assistive to autonomous intelligence, enhancing coordination across revenue, operations, and guest services. This evolution encourages hoteliers to maintain control while gradually integrating AI systems that proactively manage tasks and enhance efficiency. The report emphasizes that the future of hospitality will combine technology with human connection, enabling staff to focus more on guest interactions rather than administrative tasks. By leveraging open API architecture, Mews establishes a connected ecosystem where intelligent agents optimize operations and personalize experiences. This marks a shift toward an AI-first operating system in hospitality, ensuring that the human touch remains central to exceptional service. Explore the full report at Mews.com.
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