The National Alliance on Mental Illness (NAMI) is collaborating with Dr. John Torous from Harvard-affiliated Beth Israel Deaconess Medical Center to pioneer benchmarks for artificial intelligence (AI) tools in mental health. This initiative aims to evaluate how effectively AI responds to individuals seeking support and information, focusing on safety, accuracy, and cultural relevance.
According to a recent NAMI/Ipsos poll, 12% of adults plan to use AI chatbots for mental health support, emphasizing the need for reliable information. NAMI’s project will assess whether AI tools can identify distress, provide factually correct information, and engage respectfully across diverse identities.
NAMI CEO Daniel H. Gillison Jr. underscores the importance of clear, trustworthy resources, as improper use of AI can pose risks. The initiative reflects NAMI’s commitment to include the voices of those with lived experience, ensuring the tools developed meet genuine needs for mental health support. Learn more at nami.org/AI.
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