In the evolving landscape of HR, leaders like Megan Kleinick and Jane Curran emphasize that AI is not a replacement for human effort, but a tool to enhance productivity. “Everyone thinks it’s just going to turn itself on and do the work for you,” Curran notes, highlighting the necessity of human involvement. HiredScore facilitates continuous training and communication to ensure effective AI adoption. User feedback reflects high acceptance levels, with recruiters finding value in AI’s capabilities. An important lesson learned was the negative impact of overwhelming recruiters with choices; a more prescriptive approach proved beneficial. Looking ahead, JLL aims for deeper HR transformation with the introduction of systems like “Ask HR,” a generative AI tool for instant policy answers. Their strategy includes tailored recruitment processes and enhancing internal mobility through AI-generated job suggestions. Overall, these initiatives aim to improve efficiency and adapt to the changing needs of the workforce, blending technology with human insight for better HR outcomes.
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