New Report Reveals Widespread Use of AI in Australian Workplaces: Clear Guidelines Needed to Tackle ‘Shadow AI’

A recent report from Jobs and Skills Australia reveals that 21% to 27% of Australian workers are using generative artificial intelligence (Gen AI) tools without employer approval. This “shadow use” primarily occurs in white-collar sectors and reflects concerns among employees who fear being seen as lazy or incompetent. While this trend drives grassroots innovation, it also poses risks related to data security and governance. The report emphasizes the need for national stewardship and clearer guidelines on AI use, as current policies vary by state, often leaving workers unclear on their rights. Additionally, real-world issues have arisen, including misuse in sensitive professions like law and child protection. To harness AI effectively, employers must implement comprehensive risk assessments and training. Without cohesive national AI regulations, organizations face liability, risking workers’ innovative potential as they operate in secrecy. Clearer policies are essential to facilitate responsible AI integration in the workplace.

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