A recent survey of New Zealand government agencies reveals a significant acceleration in AI adoption, with 272 AI use cases reported—a substantial rise from 55 use cases in 2024. The Government Chief Digital Officer (GCDO) highlighted that this trend demonstrates increased integration of AI tools into daily operations. Notably, 70 agencies participated, showcasing the growing momentum in both public service and wider public sector organisations. Key applications include modernizing IT systems, automating processes, and enhancing service delivery with technologies like generative AI, natural language processing, and computer vision. There is also a noticeable shift towards reusing existing AI solutions rather than building new ones. Collaborative partnerships among agencies are fostering a diverse AI ecosystem, allowing for shared resources and capabilities. This surge in AI initiatives suggests that New Zealand is poised to optimize its operations through innovative technologies, indicative of a forward-thinking approach within public administration.
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