OpenAI continues to affirm that there are no advertisements live in ChatGPT, despite user complaints regarding promotional messages from brands like Peloton and Target. Chief Research Officer Mark Chen acknowledged the backlash, admitting the company “fell short” with recent promotional content. OpenAI clarified that it is only testing ways to display applications from its ChatGPT app platform, without any financial component. As user dissatisfaction mounted, ChatGPT head Nick Turley emphasized that rumors of ads are unfounded and that a careful approach would be taken if ads were ever implemented. Following the controversy, Chen announced that such suggestions have been disabled and promised enhancements for better user control. Amidst these challenges, OpenAI CEO Sam Altman’s recent memo identified the need for a “code red” to prioritize ChatGPT’s quality improvements, delaying any advertising initiatives. The company is committed to maintaining user trust while refining the ChatGPT experience.
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