OpenAI’s recent estimates indicate that approximately 0.07% of ChatGPT users show signs of mental health emergencies, including mania, psychosis, or suicidal thoughts. With the platform reaching 800 million weekly users, this percentage could represent hundreds of thousands at risk, sparking concerns among mental health professionals. OpenAI has established a network of over 170 global experts, including psychiatrists and psychologists, to ensure ChatGPT responds appropriately to sensitive conversations. The chatbot has been enhanced to detect and address potential self-harm and suicidal intentions, emphasizing the importance of users seeking real-world help. Despite critics highlighting the significant impact of the small percentage on the overall user base, OpenAI is committed to improving user safety amid ongoing scrutiny and legal challenges, including a wrongful death lawsuit related to a teenager’s tragic suicide. While AI can assist in mental health support, experts caution about the limitations and potential dangers of these interactions.
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