Swiggy is revolutionizing the online food delivery experience by integrating advanced AI tools like ChatGPT and Google Gemini, enabling users to order food seamlessly. Announced on January 27, 2026, this upgrade employs an ‘agentic AI flow’ to streamline the decision-making process, allowing customers to build carts, apply codes, and track deliveries via AI chatbots. The new Model Context Protocol (MCP) enhances functionalities across Swiggy Food, Instamart, and Dineout, securely linking AI chatbots to third-party services. Users can easily integrate by adjusting settings and providing necessary URLs. Swiggy’s Chief Technology Officer, Madhusudhan Rao, emphasizes that this user-friendly approach caters to India’s unique convenience needs, removing friction from daily choices while personalizing the experience. With the ability to utilize natural language prompts, Instamart users can explore over 40,000 SKUs effortlessly, making on-demand convenience even more accessible. Experience the future of food ordering with Swiggy’s innovative AI solutions.
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