The rapid rise of AI notetaking tools, like Otter.ai, has changed how organizations document meetings, but it also brings legal and compliance risks. The class action lawsuit, Brewer v. Otter.ai, filed in August 2025, claims Otter’s services recorded private conversations without adequate consent, violating several laws, including the Electronic Communications Privacy Act (ECPA) and California’s Invasion of Privacy Act (CIPA). The complaint highlights critical issues, including consent gaps—important in states requiring all-party consent—and the secondary use of data for AI training without proper disclosure. Organizations using AI notetakers must ensure compliance with recording laws, manage consent procedures, and protect sensitive information to avoid legal pitfalls. Actions such as reviewing vendor contracts, updating privacy policies, and training staff on compliance are essential. As AI tools evolve, organizations must prioritize legal alignment and user privacy to mitigate risks while enhancing productivity.
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