Over two million users have embraced the Agent.ai platform, founded by Dharmesh Shah of HubSpot. At INBOUND 2025, Shah revealed that 26,000 users have created agents, with 1,800 accessible for free. Agent.ai facilitates the deployment of autonomous AI agents for service, sales, marketing, and operations, available to anyone, regardless of HubSpot affiliation. User growth surged from 47,000 last September to 258,000 by January, significantly exceeding Shah’s initial goals. He emphasized a decade-long transformation wave in AI, foreshadowing its significance beyond 2025. Meanwhile, HubSpot introduced Breeze Agents—pre-configured, customizable AI agents aimed at midmarket customers, releasing 18 new ones at the event. Shah shared the TEAM model for AI adoption: Triage, Experiment, Automate, and Measure, to enhance team efficiency. As organizations gain confidence in AI agents, they may explore innovative use cases, fostering human-AI collaboration within HubSpot’s ecosystem.
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