Patchworks has unveiled the Patchworks MCP (Model Context Protocol), a transformative addition to its iPaaS framework designed for retailers. Built on an API-first architecture, Patchworks MCP enables retail AI assistants and automation tools to access real-time data, monitor workflows, troubleshoot issues, and orchestrate actions across multiple retail systems seamlessly.
While traditional AI tools often remain disconnected from essential operational systems, MCP bridges that gap by allowing direct interaction with Patchworks-managed integrations. This standardized interface enhances AI’s ability to operate meaningfully within commerce platforms, ERPs, and logistics.
Retailers benefit significantly as MCP simplifies integration complexity, facilitates scalable automation, and speeds up troubleshooting processes. With Patchworks MCP, customer support and operations teams can leverage AI for swift problem resolution and insightful data handling. The introduction of MCP corresponds with Patchworks’ growing influence in the Shopify ecosystem, solidifying its role in integrating sophisticated B2B and ERP processes to enhance operational efficacy and visibility.
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