Podcast: Introducing a Multilingual AI Agent for Tracking Air Waybills and Optimizing Search Rates

In the latest episode of Cargo Facts Connect, host Yael Katzwer interviews Cargo AI’s CEO, Matt Petot, discussing the transformative impact of digitalization in the air cargo industry since the company’s inception in 2019. With over 100 airlines now connected via API, the shift towards digital booking and quoting has accelerated, especially post-COVID-19. AI technologies are revolutionizing operations, minimizing email clutter, and enhancing operational efficiency. Petot emphasizes that AI is not a future consideration but a present necessity, streamlining processes and allowing staff to focus on strategic tasks. The introduction of Cargo AI’s new deployment, the Cargo Copilot agent, is expected to significantly improve efficiency by automating routine inquiries. Additionally, an AI-powered ETA prediction tool will soon be integrated into their tracking API, using historical data to enhance delivery accuracy. For further insights, explore more at cargofacts.com.

Source link