AI is rapidly integrating into Mexican workplaces through the phenomenon known as Shadow AI, where 67% of employees utilize personal AI tools without formal corporate oversight, as reported by Google Workspace and IDC. Despite only 35% of organizations providing access to official AI resources, workers favor these tools for their accessibility and perceived safety. The “Work:InProgress” report highlights a significant divide between the swift adoption of AI by employees and the inadequate support structures from companies. Key AI applications include data analysis, research, and content generation, essential for enhancing productivity. However, only 30% of organizations have clear AI policies, raising security concerns. With the value of AI skills expected to surpass postgraduate credentials, organizations face pressure to adopt governance models and training programs. Mexico’s low AI readiness score underscores the need for companies to invest in digital skills and workforce development to harness AI effectively and mitigate associated risks.
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