Salesforce (CRM.US) has expanded its partnership with Google (GOOG.US) by integrating Google’s chatbot Gemini into its enhanced AI-driven platform, Agentforce 360. This integration involves incorporating Gemini into the Atlas inference engine, which supports AI solutions via agents on the platform. Salesforce and Google are collaborating to improve large action models for process automation, emphasizing the importance of high capability and strong consistency of AI agents in enterprise environments. Silvio Savarese, Chief Scientist at Salesforce, highlighted the need for these advancements in critical applications. The collaboration aims to establish new standards at the model level, setting a benchmark for future innovations within the Agentic Enterprise. This move strengthens Salesforce’s position in the CRM market by leveraging cutting-edge AI technology, enhancing customer engagement, and driving operational efficiency. By optimizing AI capabilities, Salesforce is poised to redefine business processes and deliver superior solutions to clients.
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