Salesforce (CRM) shares slipped 0.2% in after-hours trading following its Spring ’26 product release announcement, set to roll out on February 23. This update introduces AI-driven tools like the “Sales Workspace” and “Proactive Service,” aimed at enhancing sales and service operations. Amid rising investor scrutiny on AI technology’s profitability, Salesforce is focusing on its “AI agents” to drive revenue growth through higher add-on purchases and renewals. The company recently published an “AI Fluency Playbook” to facilitate collaboration between workers and AI agents, claiming significant efficiency gains. Salesforce’s previous fiscal guidance projected revenue between $41.45 billion and $41.55 billion for 2026, emphasizing its commitment to recurring subscription revenue, with $1.4 billion from AI tools. Upcoming economic indicators, including the U.S. CPI on January 13 and the earnings report on February 25, are pivotal in determining future market performance and investor sentiment.
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