Salesforce Unveils Agentforce 3 to Overcome Key Challenges in Scaling AI Agents: Enhancing Visibility and Control – Business Wire

Salesforce has introduced Agentforce 3, designed to enhance the scalability of AI agents by addressing key challenges related to visibility and control. This updated platform aims to empower businesses with improved tools to monitor and manage AI-driven customer interactions effectively. By focusing on these critical blockers, Salesforce enhances users’ ability to leverage AI technology for better customer service and operational efficiency. The advanced features help organizations gain clarity on AI performance and ensure streamlined implementation across various departments. Overall, Agentforce 3 seeks to optimize AI usage by providing businesses with the insights necessary to make informed decisions and improve user experiences.

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