Agentic AI aims to alleviate the burden on IT teams by autonomously resolving simpler issues, reducing the influx of support tickets. This innovative solution allows employees to request assistance through popular platforms such as Slack, Microsoft Teams, employee portals, and web chats. The suite is equipped with over 100 pre-built connectors and integrations with leading partners like Box, CrowdStrike, Google, IBM, Microsoft, Okta, Oracle NetSuite, Qualtrics, and Workday. By tailoring its functionalities to meet employees where they work, Agentic AI enhances incident management and streamlines IT and HR workflows. This comprehensive integration fosters improved collaboration and efficiency within organizations, ultimately empowering IT teams to focus on more complex challenges. Employing Agentic AI can significantly enhance productivity and service delivery in today’s fast-paced digital environment, making it an essential tool for modern workplaces.
Source link
Share
Read more