SharpenCX Launches Next-Gen AI Voice Agents for Enhanced Customer Experience
SharpenCX, a leader in contact center as a service (CCaaS) technology, has unveiled its next-generation AI voice agents, leveraging ElevenLabs’ advanced voice technology. With over 14 years of expertise, SharpenCX aims to transform customer interactions into natural and seamless conversations. The AI voice agents are designed to understand customer needs and seamlessly transition to human agents when necessary, ensuring enhanced service delivery. Key benefits include real-time support for human agents, integration capabilities with platforms like Salesforce and Slack, and a flexible deployment model. Recognized by Remend as the Best SMB Enterprise AI Solution in 2025, SharpenCX emphasizes its commitment to genuine customer engagement. With proven reliability of 99.999% uptime, these AI voice agents empower teams and enhance operational efficiency, making them a valuable asset for businesses seeking to improve customer experience. Discover the innovative capabilities of SharpenCX AI voice agents today.