Thayer, a 27-year-old indie hacker from Switzerland, has developed SentimReview, a tool designed to help small and mid-sized businesses effectively manage customer reviews. By automatically scraping reviews from sites like TripAdvisor and Trustpilot, it analyzes sentiment, identifies recurring themes, and offers personalized responses using GPT technology, all displayed in an intuitive dashboard. The goal is to simplify the review process, enabling businesses to comprehend customer feedback without manually sifting through countless reviews. Thayer built SentimReview using a tech stack that includes FastAPI for the backend, React and Tailwind for the frontend, Firecrawl for web scraping, the OpenAI API for insights and replies, and MongoDB coupled with Vercel for hosting. This is Thayer’s first post on Hacker News, where he seeks feedback on the tool’s effectiveness and clarity, and welcomes any questions regarding the technology used or challenges faced during development.
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Show HN: Introducing My AI Tool for Analyzing and Responding to Reviews
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