Wednesday, August 20, 2025

State Treasurer’s Office Aims to Integrate OpenAI for Enhanced Workplace Efficiency

The North Carolina Treasurer’s Office, in collaboration with North Carolina Central University and OpenAI, conducted a 12-week study on ChatGPT’s impact in the workplace. The results indicated that 85% of the treasurer’s office staff had positive experiences using the AI technology, which led to a 10% increase in productivity. Notably, tasks such as a 90-minute Audit Request review were completed in a third of the time with AI assistance. State Treasurer Brad Briner emphasized that the goal is to empower employees, not replace them, allowing them to focus on higher-level work. The pilot program highlights the benefits of integrating AI technology into public service, aiming to enhance efficiency and service delivery for the citizens of North Carolina. The findings from this collaboration underscore the transformative potential of AI in improving workplace productivity and effectiveness in government operations.

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