Thursday, April 2, 2026

Survey: Most Americans Prefer to Keep Banking Apps Over Social Media, According to Wells Fargo

A recent Wells Fargo study reveals that financial anxiety is prompting Americans to rethink their spending habits. The survey of over 3,700 adults found that 86% have changed their buying behavior, with two-thirds delaying payments or purchases. Emily Irwin, head of private wealth planning at Wells Fargo, emphasizes the desire for financial control amid feelings of a disorganized financial landscape. Notably, 84% of respondents prefer to give up social media over banking apps, reflecting a shift toward intentional financial management.

Gen Z, in particular, is turning to social media for financial guidance, with 44% using YouTube and 34% opting for platforms like Instagram and TikTok. Additionally, nearly 20% of U.S. adults have sought financial advice from AI, with users reporting high satisfaction and profitability from the recommendations. While AI serves as a valuable educational tool, Irwin advises caution when implementing strategies based on AI advice to ensure informed decision-making.

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