Tag:
contact center
AI
TELE-NET Enhances Daythree Partnership with AI-Powered Client Service Innovations
TELE-NET has partnered with Daythree to integrate advanced AI technologies into its operations, enhancing client services significantly. As of October 8, 2025, TELE-NET is...
AI
AmplifAI Secures $33.7M to Enhance Collaboration Between Human Teams and AI Agents for the Future of Customer Experience
AmplifAI, a Texas-based AI-powered contact center platform, has secured $33.7M in Series B funding, led by CVS Health Ventures, with contributions from LiveOak Ventures...
AI
Unlock Real-Time Contact Center Insights with Intermedia’s AI Tool
Intermedia Cloud Communications has unveiled AI Supervisor Assist, a revolutionary feature aimed at empowering contact center leaders to make real-time decisions during ongoing calls....