Tag:
Customer Data Platforms (CDP)
AI
SAP Concur Unveils AI-Driven Expense and Travel Tools with New Integrations
At SAP Concur Fusion 2026, SAP Concur introduced innovative AI-powered tools and updates enhancing travel and expense management. Key features include deeper integrations with...
AI
Qualtrics Enhances Customer Experience Suite with Advanced AI and Automation Tools
Qualtrics has enhanced its Customer Experience (CX) suite with new features that streamline feedback collection, automate analysis, and integrate AI agents. The updates address...
AI
Emergence of AI Agents Presents New Information Security Risks, Warns Okta
In the era of agentic AI, robust identity and governance frameworks are essential for businesses. As AI agents can significantly outnumber human employees, traditional...
AI
Amperity Launches AI Agent for Creating Real-Time Customer Journeys
Amperity has unveiled its innovative AI agent designed for marketing teams, harnessing unified customer data to create live customer segments and journeys based on...
AI
Zendesk Acquires Unleash to Enhance AI-Powered Enterprise Search Solutions
Zendesk has acquired Unleash, enhancing its customer service capabilities with AI-driven search features. This integration allows employees and service teams to access internal knowledge...
AI
Adobe Unveils AI Agents to Enhance B2B Marketing Experiences
Adobe has launched a suite of AI agents to enhance B2B marketing and customer engagement through its Adobe Journey Optimizer B2B Edition and Customer...
AI
Qualcomm Enhances Marketing Strategies Using Adobe AI Tools and GenStudio
Qualcomm is enhancing its collaboration with Adobe to leverage Adobe GenStudio, Firefly, and Adobe Express for optimizing its content supply chain and scaling global...
AI
CrowdStrike Expands Falcon: Introducing an AI Agent Ecosystem and Exciting New Features
CrowdStrike has unveiled significant updates to its Falcon platform, launching the Agentic Security Platform, which enhances enterprise cybersecurity through advanced AI capabilities. This platform...