Tag:
Customer engagement
AI Hacker News
Why Neeto Shuns Traditional Marketing and AI for Ticket Management
Unlocking Value in Customer Support: Insights from Rails World
At Rails World in Amsterdam, discussions around my company Neeto highlighted two key questions: Why bypass...
AI
Talkdesk & HubSpot Enhance Partnership for Seamless AI-Driven Customer Engagement
Talkdesk Integrates with HubSpot for Enhanced Customer Engagement
Talkdesk, Inc. recently launched a cutting-edge contact center integration for HubSpot, bolstering the App Partner Program. This...
AI
Komo Unveils Engagement OS Featuring AI Co-Pilot and Innovative Loyalty Tools
Komo Technologies has launched its Engagement Operating System (OS), designed to enhance brand-customer relationships through ongoing engagement. Central to this platform is Kai, an...
AI
AI-Driven Chat Solutions Make Significant Inroads in Australian Enterprises
A recent Twilio survey reveals that over one-third of Australian businesses are utilizing AI-powered chat and voice tools for customer engagement, with an additional...
AI
Google Cloud Enhances Gemini AI and Strengthens Data Residency in Singapore
Google Cloud is enhancing its Gemini AI models and infrastructure in Singapore, benefiting both public and private sectors with improved data residency, security, and...
AI
Seismic and Salesforce Enhance AI Solutions to Drive B2B Sales Success
Seismic announced enhanced AI capabilities through its collaboration with Salesforce, designed to boost B2B sales productivity and client engagement. The integration of Seismic's Aura...
AI
8×8 Sees Surge in AI-Driven Customer Experience Adoption and Introduces Innovative Tools
8x8 has unveiled significant AI-driven enhancements to its customer experience (CX) platform, showcasing impressive growth in client adoption. Notably, there’s been a 75% increase...
AI
Transforming AI Prompts: Strategic Business Tools for Sustainable Growth
The Expanding Role of AI Prompts in Business Strategy
In today's digital landscape, artificial intelligence (AI) is transforming business strategy far beyond basic content creation....