Customer experience

Google and the McLaren Formula 1 Team have enhanced their partnership by integrating Gemini 3, Google’s advanced AI model, into McLaren's performance, design, and...

Clootrack Hits 100 Billion OpenAI Tokens Milestone in AI-Driven VoC Analytics Clootrack, a leading AI-powered customer intelligence platform, has reached a significant milestone by processing...

Forethought has unveiled the Browser Agent, advancing enterprise customer experience by transitioning from conversational AI to agentic AI. This innovative tool allows AI to...

Adobe is revolutionizing B2B marketing and sales with its new suite of AI agents, aimed at streamlining the extended buyer decision-making process. By integrating...

Transform Your AI Support Metrics with CraftCX! Excellent support is no accident; it's measurable and consistent. CraftCX offers a platform-agnostic scoring standard that empowers your...

AmplifAI, a Texas-based AI-powered contact center platform, has secured $33.7M in Series B funding, led by CVS Health Ventures, with contributions from LiveOak Ventures...

JioStar has unveiled Moment.AI, an innovative AI-driven contextual advertising tool that enhances brand engagement during peak emotional moments. This unique solution, anchored in the...

Talkdesk Integrates with HubSpot for Enhanced Customer Engagement Talkdesk, Inc. recently launched a cutting-edge contact center integration for HubSpot, bolstering the App Partner Program. This...