Tag:
Customer Experience (CX)
AI
Oracle Unveils AI-Driven Enhancements to Fusion Cloud Supply Chain
Oracle recently unveiled new AI agents within its Fusion Cloud Applications designed to enhance supply chain efficiency for businesses. Developed via Oracle AI Agent...
AI
Adobe Unveils AI Agents to Enhance B2B Marketing Experiences
Adobe has launched a suite of AI agents to enhance B2B marketing and customer engagement through its Adobe Journey Optimizer B2B Edition and Customer...
AI
Oracle Unveils AI Agents to Transform Sales, Marketing, and Service Operations
Oracle has rolled out innovative role-based AI agents within its Oracle Fusion Cloud Applications to enhance customer experience in marketing, sales, and service sectors....
AI
Adobe Unveils AI Agents to Streamline Customer Experience Automation
Adobe has launched AI agents to enhance customer experience automation and optimization within its enterprise applications like Journey Optimizer and Experience Manager. These AI...
AI
Komo Unveils Engagement OS Featuring AI Co-Pilot and Innovative Loyalty Tools
Komo Technologies has launched its Engagement Operating System (OS), designed to enhance brand-customer relationships through ongoing engagement. Central to this platform is Kai, an...
AI
AI-Driven Chat Solutions Make Significant Inroads in Australian Enterprises
A recent Twilio survey reveals that over one-third of Australian businesses are utilizing AI-powered chat and voice tools for customer engagement, with an additional...
AI
Google Cloud Enhances Gemini AI and Strengthens Data Residency in Singapore
Google Cloud is enhancing its Gemini AI models and infrastructure in Singapore, benefiting both public and private sectors with improved data residency, security, and...
AI
Enhanced ERP Insights: Pronto Xi Integrates IBM Watsonx AI Tools
Pronto Software has partnered with IBM Australia to enhance its Pronto Xi ERP platform with agentic AI capabilities via the IBM watsonx suite. This...