Tag:
Customer experience
AI
Fisher & Paykel Leverages Agentic AI to Enhance Operational Efficiency in Luxury Appliances
Fisher & Paykel, the premium New Zealand appliance brand, is revolutionizing customer service by utilizing AI agents to handle 70% of product troubleshooting inquiries....
AI
Google Introduces Advanced AI Security Frameworks and Scam Protection Tools Tailored for India
As India embraces AI for economic growth, Google has unveiled a comprehensive suite of AI safety and security initiatives. These efforts aim to enhance...
AI
McLaren Embraces Gemini AI at Its Core Amid Enhanced Partnership with Google in Formula 1
Google and the McLaren Formula 1 Team have enhanced their partnership by integrating Gemini 3, Google’s advanced AI model, into McLaren's performance, design, and...
AI
Clootrack Reaches Milestone of 100 Billion OpenAI Tokens, Revolutionizing the Landscape
Clootrack Hits 100 Billion OpenAI Tokens Milestone in AI-Driven VoC Analytics
Clootrack, a leading AI-powered customer intelligence platform, has reached a significant milestone by processing...
AI
AI That Takes Action Anytime a Human Clicks
Forethought has unveiled the Browser Agent, advancing enterprise customer experience by transitioning from conversational AI to agentic AI. This innovative tool allows AI to...
AI
Adobe Revamps the B2B Strategy with Innovative Agentic AI Tools
Adobe is revolutionizing B2B marketing and sales with its new suite of AI agents, aimed at streamlining the extended buyer decision-making process. By integrating...
AI Hacker News
Revamping CraftCX: Elevate Your Customer Experience Strategy
Transform Your AI Support Metrics with CraftCX!
Excellent support is no accident; it's measurable and consistent. CraftCX offers a platform-agnostic scoring standard that empowers your...
AI
AmplifAI Secures $33.7M to Enhance Collaboration Between Human Teams and AI Agents for the Future of Customer Experience
AmplifAI, a Texas-based AI-powered contact center platform, has secured $33.7M in Series B funding, led by CVS Health Ventures, with contributions from LiveOak Ventures...