Tag:
Customer Service
AI
Emirates Teams Up with OpenAI to Propel AI Innovation in Aviation
Emirates Airlines has partnered with OpenAI to enhance its operations through artificial intelligence, implementing ChatGPT Enterprise and launching AI training initiatives across the organization....
AI
Clootrack Reaches Milestone of 100 Billion OpenAI Tokens, Revolutionizing the Landscape
Clootrack Hits 100 Billion OpenAI Tokens Milestone in AI-Driven VoC Analytics
Clootrack, a leading AI-powered customer intelligence platform, has reached a significant milestone by processing...
AI
Capco to Implement OpenAI Technology Across Global Finance and Energy Sectors
Capco has recently joined OpenAI's Beta Services Partner Programme, gaining priority access to cutting-edge AI technology designed to enhance financial services and energy sectors...
AI
Unprepared to Confront the Real-World Impact of AI Agents
In early 2024, Klarna, a Swedish fintech company, revolutionized customer service with its AI assistant, managing 2.3 million conversations within the first month—akin to...
AI
HGS Unveils Cutting-Edge AI Interaction Intelligence Tool: Rediff Moneynews
Hinduja Global Solutions (HGS) has launched 'Interaction Intelligence,' a cutting-edge AI solution designed to revolutionize customer service quality assurance (QA) into a strategic asset....
AI
OpenAI Sparks Developer Outrage Over Required ID Verification and No-Refund Policy on API Credits
OpenAI faces significant backlash from developers over its new policy requiring government ID verification for accessing its advanced API models, such as GPT-5. The...
AI Hacker News
Integrating Kanban and AI in Chatwoot for Enhanced Productivity
Unlocking the Future of AI: Key Insights
Explore the cutting-edge trends shaping the AI landscape with this engaging article. Whether you're a seasoned professional or...
AI
Exploring the Future of Banking, Insurance, and Business
Artificial intelligence (AI) in Mexico is at a pivotal moment, especially with the emergence of AI agents. These advanced systems go beyond traditional automation...