Tag:
Customer Service
AI Hacker News
Beeve.ai: Your AI-Powered Agent Designed for Maximum Conversions
Unlocking the Future of AI with Beeve.ai
Explore how Beeve.ai is reshaping industries through innovative artificial intelligence solutions. This cutting-edge platform harnesses the...
AI
8×8 Sees Surge in AI-Driven Customer Experience Adoption and Introduces Innovative Tools
8x8 has unveiled significant AI-driven enhancements to its customer experience (CX) platform, showcasing impressive growth in client adoption. Notably, there’s been a 75% increase...
AI
Colonial First State Enhances AI Technology to Elevate Service and Advisory Offerings
Colonial First State (CFS) is harnessing generative artificial intelligence (AI) with Avanade and Microsoft to enhance customer service and operational efficiency. Transitioning from AI...
AI Hacker News
Atlassian CEO Advocates for AI Amidst Workforce Cuts in the Age of Digital Transformation
Atlassian's Bold Move: Embracing AI Amid Job Cuts
In a recent announcement, Atlassian co-founder Scott Farquhar highlighted the dual realities of AI integration and workforce...
AI
Unlocking Business Success: The Impact of Private LLMs on Organizational Benefits
Many organizations are shifting from public AI platforms to leveraging existing capabilities within widely adopted tools like Microsoft 365 and Salesforce, enhancing productivity without...
AI Hacker News
Commonwealth Bank Transforms Customer Service by Replacing Call Center Roles with AI Chatbot Technology
Summary: The Impact of AI on Jobs at Commonwealth Bank of Australia
The Commonwealth Bank of Australia (CBA), one of Australia’s largest employers, has announced...
AI Hacker News
Enhancing Customer Service with AI: 4 Common Pitfalls to Avoid
In 2025, AI has become integral to customer service, enhancing efficiency and providing insights into customer behavior. Small businesses are increasingly adopting AI to...
AI
Salesforce Reduces Engineering Hiring Amid AI Advancements
Salesforce has utilized AI tools to adjust its workforce strategy, leading to fewer hires in some areas while increasing recruitment in others. COO Robin...