Tag:
Customer Service
AI
Unprepared to Confront the Real-World Impact of AI Agents
In early 2024, Klarna, a Swedish fintech company, revolutionized customer service with its AI assistant, managing 2.3 million conversations within the first month—akin to...
AI
HGS Unveils Cutting-Edge AI Interaction Intelligence Tool: Rediff Moneynews
Hinduja Global Solutions (HGS) has launched 'Interaction Intelligence,' a cutting-edge AI solution designed to revolutionize customer service quality assurance (QA) into a strategic asset....
AI
OpenAI Sparks Developer Outrage Over Required ID Verification and No-Refund Policy on API Credits
OpenAI faces significant backlash from developers over its new policy requiring government ID verification for accessing its advanced API models, such as GPT-5. The...
AI Hacker News
Integrating Kanban and AI in Chatwoot for Enhanced Productivity
Unlocking the Future of AI: Key Insights
Explore the cutting-edge trends shaping the AI landscape with this engaging article. Whether you're a seasoned professional or...
AI
Exploring the Future of Banking, Insurance, and Business
Artificial intelligence (AI) in Mexico is at a pivotal moment, especially with the emergence of AI agents. These advanced systems go beyond traditional automation...
AI
TELE-NET Enhances Daythree Partnership with AI-Powered Client Service Innovations
TELE-NET has partnered with Daythree to integrate advanced AI technologies into its operations, enhancing client services significantly. As of October 8, 2025, TELE-NET is...
AI Hacker News
JPMorgan’s Dimon: AI Cost Savings Now Aligning with Investment Outlays
Unlocking AI Innovation: JPMorgan's Game-Changing Investment
Jamie Dimon, CEO of JPMorgan Chase & Co., recently revealed that the bank allocates a staggering $2 billion annually...
AI
Oracle Unveils AI Agents to Transform Sales, Marketing, and Service Operations
Oracle has rolled out innovative role-based AI agents within its Oracle Fusion Cloud Applications to enhance customer experience in marketing, sales, and service sectors....