Tag:
Knowledge Management
AI
Unraveling AI Hallucination: Understanding Its Causes and Consequences
AI hallucinations in customer experience (CX) can severely damage brand trust and incur regulatory fines. Issues often stem from outdated or inconsistent data, highlighting...
AI
Responsive Launches AI Agents and No-Code Solutions in Exciting New Update
Responsive has launched its Fall 2025 Release, enhancing enterprise solutions with new AI agents, a no-code Agent Studio, and advanced market intelligence tools. These...
AI
Customer Science Unveils AI Tool to Enhance Contact Center Precision
Customer Science has introduced Knowledge Quest, an innovative AI-driven knowledge management tool tailored for Australian contact centres. This platform addresses critical issues in customer...
AI
MangoApps Introduces Innovative Tools for AI-Driven Content and Data Generation
MangoApps is excited to announce its 19.1 release, a groundbreaking AI-powered employee hub designed to streamline workplace efficiency. This update introduces innovative AI tools...
AI
“Workday to Acquire Sana for $1.1 Billion, Enhancing AI Initiatives” – People Matters India
Workday is set to acquire Sana for $1.1 billion, significantly enhancing its capabilities in AI-driven solutions. This strategic move aims to bolster Workday's portfolio...
AI Hacker News
Perplexity Secures $200M Funding at a $20B Valuation to Propel AI Search Innovations
Exciting Developments in AI Search!
Perplexity has just raised $200 million, pushing its valuation to an impressive $20 billion. This investment highlights the growing...
AI
Adobe Unveils Acrobat Studio Featuring PDF Spaces and AI Innovations
Adobe has launched Acrobat Studio, a comprehensive platform integrating PDF tools, creative content production, and generative AI to enhance productivity and collaboration. This innovative...
AI
Unlocking Business Success: The Impact of Private LLMs on Organizational Benefits
Many organizations are shifting from public AI platforms to leveraging existing capabilities within widely adopted tools like Microsoft 365 and Salesforce, enhancing productivity without...