Tag:
loyalty
AI
Navigating the Future: How Cruise Lines are Harnessing Generative AI Technology
The cruise industry is increasingly leveraging artificial intelligence (AI) for enhanced customer experiences and operational efficiencies. Notably, Virgin Voyages has partnered with Google Cloud...
AI
Expedia Group Details OpenAI Partnership Strategies and Showcases B2B Strength
During Expedia Group's third-quarter earnings call, CEO Ariane Gorin discussed the company's strategic partnership with OpenAI, focusing on enhancing the booking experience through AI....
AI
Research Reveals How AI Agents are Transforming Hotel Loyalty Programs
PwC’s “Holiday Outlook 2025” survey reveals shifting consumer trends in holiday travel and spending. Among non-travelers, around 50% prefer celebrating at home, with cost...