Tag:
Unified Communications (UC)
AI
Critical ‘BodySnatcher’ Vulnerability Exposes ServiceNow AI Agents to Hackers
AppOmni recently uncovered a critical security vulnerability in ServiceNow, tracked as CVE-2025-12420, allowing attackers to impersonate users via the ServiceNow Virtual Agent API and...
AI
AI Boosts Coding Efficiency but Impacts Singapore Teams by One Day per Week
Software development teams in Singapore are experiencing an "AI paradox," as highlighted in GitLab's 2025 DevSecOps report. While artificial intelligence accelerates coding, it also...
AI
Riverbed Launches AI-Driven Tool to Streamline IT Support in the Workplace
Riverbed has launched Aternity Self-Service, an AI-driven tool aimed at automating the diagnosis and resolution of common IT issues, targeting rising support costs and...
AI
Enhanced Collaboration: Zoho One Revitalizes with Integrated AI Features
Zoho has launched a redesigned version of Zoho One, its comprehensive business software suite, aimed at boosting collaboration among its 50 applications. The update...
AI
8×8 Sees Surge in AI-Driven Customer Experience Adoption and Introduces Innovative Tools
8x8 has unveiled significant AI-driven enhancements to its customer experience (CX) platform, showcasing impressive growth in client adoption. Notably, there’s been a 75% increase...