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AI Revolutionizes Call Centers, Yet Human Agents Remain Essential

Armen Kirakosian recalls the challenges of his early call center job, dealing with frustrated customers and tedious tasks. Now, thanks to artificial intelligence (AI),...

The Unraveling AI Hype: A Positive Shift for Technology’s Future

The Reality Check on AI: Navigating the "Meh" Era Artificial Intelligence is navigating a critical phase—a reality check that emphasizes its incremental progress...

Anthropic CEO: AI Poised to Displace Entry-Level Positions in Law, Finance, and Consulting

A Critical Look at AI and Entry-Level Jobs In a recent interview, Anthropic's CEO, Dario Amodei, raises alarms for entry-level workers across various sectors. He...

How the AI Revolution is Elevating Content Strategists to High-Income Roles

The AI boom is elevating the value of creativity, making content strategy one of the most lucrative skills in tech. OpenAI recently advertised a...

Meta’s Superintelligence Team Experiences Researcher Departures Amid AI Initiative

Meta's ambitious initiative, the Meta Superintelligence Labs (MSL), is facing significant challenges, with eight employees departing in under two months. These exits include seasoned...

OpenAI Appoints Doximity Cofounder to Spearhead New Healthcare Initiative

OpenAI is intensifying its focus on healthcare with strategic appointments, including Nate Gross from Doximity and Ashley Alexander from Instagram. Gross will spearhead OpenAI's...

OpenAI Executives Voice Concerns Over GPU Shortages

OpenAI's executives emphasize the growing demand for computing power, particularly GPUs. CPO Kevin Weil noted that every GPU added gets immediately utilized, highlighting the...

Hiltzik: The Rapid Decline of AI Hype

On August 7, 2023, OpenAI’s much-anticipated release of GPT-5 sparked disappointment, revealing it to be less effective and user-friendly than previous versions. This underwhelming...