OpenAI’s recent launch of the GPT-5 model has led to significant user backlash, resulting in CEO Sam Altman issuing a public apology and reversing key decisions. The primary issue stemmed from OpenAI’s decision to automatically remove access to previous AI models in ChatGPT, with users receiving no warning about the disappearance of their preferred tools. This abrupt change prompted a surge of complaints on social media, as users reported performance issues and dissatisfaction with GPT-5’s capabilities. Many professionals had optimized their workflows for specific models, making the transition challenging. The uproar culminated in a Reddit thread titled “GPT-5 is horrible,” amassing over 4,000 comments from frustrated users. Marketers, researchers, and developers voiced their concerns about how the shift disrupted their established processes. Users highlighted that while GPT-5 boasts advanced features, its focus on complex tasks alienates those valuing creative collaboration and emotional nuance in their interactions.
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