Understanding Shadow AI: Risks and Solutions for Enterprises
Employees are increasingly using personal AI tools and extensions within browsers, leading to a new category of risk known as Shadow AI. Unlike sanctioned AI platforms, these tools operate unnoticed, presenting challenges including data loss, cyberattacks, and compliance violations. Shadow AI consists of GenAI-powered applications that employees use without IT vetting, often exposing sensitive data. The browser, a common entry point for SaaS apps, becomes an unmanaged AI environment, intensifying risks like indirect prompt injection and unauthorized data access.
Organizations must recognize the six key risks: AI agents in browsers, high-privilege AI extensions, unmonitored employee activity, BYOD complications, and potential AI supply chain threats. To mitigate these dangers, companies should implement browser session monitoring, establish strict AI use policies, enforce identity controls, and prioritize employee education. Proactive measures will ensure that enterprises can safely navigate the evolving landscape of AI tools while maintaining robust security.