Aeve AI and Guesthoo, a South West short-term rental agency, have formed a strategic partnership that significantly enhances Guesthoo’s operations. This collaboration, initiated to boost efficiency across their 200-property portfolio, ensures high guest satisfaction, with Guesthoo recently winning the Hosting Excellence Award. Initially hesitant about AI in guest communications, Guesthoo adopted Aeve AI to manage over 80% of messaging automation, allowing their team to focus on complex interactions. Head of Guest Experience, Ruth L., emphasizes the importance of maintaining high communication scores while leveraging AI’s efficiency. “Eve,” the AI tool, integrates with Guesthoo’s system to streamline responses, reduce human error, and ensure timely, accurate communication with guests. This partnership aims to expand automation further while prioritizing an exceptional guest experience, solidifying Guesthoo’s industry reputation. For inquiries, contact Guesthoo at info@guesthoo.com or Aeve AI at support@aeve.ai.
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